You’ll receive a tracking link by email once your order has shipped. If you haven’t received one within 3 working days, please contact us at contact@iconleva.com 

Delivery times vary based on your location and the shipping method selected.
For full details, see Shipping & Delivery and Returns Policy

Yes, we offer: Complimentary Express Shipping on orders over £200 in the UK 

Complimentary Express Shipping on orders over £300 Rest of World (outside the UK) 

Note: customs duties, import taxes, and other local charges are the customer’s responsibility.

For full details, see Shipping & Delivery and Returns Policy

For international orders, applicable import duties and taxes are calculated and collected at checkout, where available. These charges are estimated based on the information provided at the time of purchase and may vary in accordance with local customs regulations.

For full details, see Shipping & Delivery and Returns Policy

Please email us at contact@iconleva.com with your order number and any relevant details.

Items must be returned within 14 days of delivery, in original condition with tags, ribbons (if applicable), and packaging intact.

For full details, see Shipping & Delivery and Returns Policy

Customers are responsible for return shipping. We recommend using a tracked, insured service.

For full details, see Shipping & Delivery and Returns Policy

We don’t currently offer direct exchanges. Please return the item and place a new order if you'd like a different size or style

Some pieces are limited edition and may not return. Others may be restocked - sign up for back-in-stock alerts on product pages or follow us on Instagram for updates.

Yes - occasionally. Pre-order availability and estimated shipping dates are always shown clearly on the product page

We accept Visa, Mastercard, American Express, PayPal, and Apple Pay. Klarna is available in select regions.

Our website is hosted on Shopify and protected by SSL encryption and trusted payment gateways.

Your privacy matters. We only use your data to fulfil orders and enhance your experience. See our Terms & Policies page for full details.

Klarna allows customers to complete purchases using options such as:

• Pay in 4: Split the total into four interest-free payments.
• Pay Later: Pay the full amount within 30 days.
• Financing: Longer-term monthly payments (interest may apply).

Many Klarna options (e.g., Pay in 4, Pay Later) are interest-free when payments are made on time. Late fees may apply depending on the country.

Klarna may perform a soft credit check, which does not affect credit scores. Financing options may require a hard credit check

Klarna is available in many countries, including the US, UK, Canada, Australia, and across Europe. Availability of payment options varies by region.